Product Support

Contacting me is very easy just send an e-mail to johncat@nycap.rr.com or call 518-813-0429 I will get back to you within the next business day.

My rate is $55 per hr and a basic call fee of $65 which is charged for the first hour of service. The fees do not include any software or other development issues.

I have and will come directly to your place of business and I think it is in most cases a better way of working. The best way to evaluate your situation is to pay you a visit. Working at your location is also best because in most situations the problem is something local and I can take care of it in one visit.

If for any reason I am unable to solve your issue than the only thing you have to pay is the basic call fee. All other charges will be removed from your bill.

ALbany Graphics is a consultant service but foremost we are all about helping. If you are interested in having a new web site designed and developed and need help getting the ball rolling that there is no one better to have on your side. We can provide all the technical information and support that you will ever need.

We have always supported the practice of cross advertisement and we also have paid banner ads available. Contact the webmaster John Catalfamo and pricing information will be explained as well as what options are available.

Well as I mentioned before all money is refunded excluding the basic fee, and in addition we will provide the best service possible and if we don't have a solution for you we will find a consultant that does. We don't get a lot of complaints but if you have an issue with our service you can be assured Albany Graphics will do everything possible to find a suitable solution that will met your needs.

ALbany Graphics is a virtual firm but we do have a physical address listed on our site. We are a home based business located in Albany NY servicing the Albany County and Saratoga Area..